CENTURY 21 Edge

The Edge Blog · Press Releases · May 15, 2025 · 2 min read

CENTURY 21 Edge Partners with Shilo.ai to Bring Real-Time AI Coaching to Real Estate Agents at Every Stage of Their Career

CENTURY 21 Edge partners with Shilo.ai to deliver real-time AI coaching that helps agents convert more leads and grow faster.

Orlando, FL — May 15, 2025 — CENTURY 21 Edge is thrilled to announce a groundbreaking partnership with Shilo.ai, an industry-leading AI coaching platform trained on over 10 million real estate conversations. Through a seamless integration with BoldTrail, CENTURY 21 Edge agents now have access to cutting-edge, real-time coaching designed to help them sharpen their communication skills, convert more leads, and grow their business—whether they’re just getting started or already producing at a high level.

“This isn’t just about using AI—it’s about empowering agents with meaningful coaching that meets them where they are,” said Kevin Johnson, CEO & President of CENTURY 21 Edge. “Shilo takes the guesswork out of growth and gives our agents a real advantage in how they connect, communicate, and close.”

Unlike traditional training programs or static scripts, Shilo.ai provides dynamic, personalized feedback after every phone call. It analyzes tone, pacing, word choice, and sentiment to deliver actionable coaching agents can implement immediately. It also offers call summaries and follow-up suggestions, giving agents more clarity, confidence, and control over their conversations.

For newly licensed agents, this is like having a coach in your pocket—guiding you through the early stages of building relationships, overcoming objections, and learning what to say (and how to say it). For seasoned professionals, it’s a powerful performance-enhancing tool that fine-tunes your already successful approach and helps you stay sharp in an evolving market.

CENTURY 21 Edge agents will now benefit from:

  • Real-time, AI-driven feedback on every call
  • Enhanced conversion through smart, data-backed suggestions
  • Automatic call summaries and follow-up coaching
  • Insights that help agents build stronger, more meaningful customer relationships


“At CENTURY 21 Edge, we believe growth isn’t a phase—it’s a mindset,” said Johnson. “This partnership with Shilo.ai reflects our relentless commitment to helping our agents grow faster, communicate better, and win more—regardless of where they are in their career.”

This bold move is the latest in a series of innovations from CENTURY 21 Edge, reinforcing its position as one of the most forward-thinking and agent-focused brokerages in Florida.

Curious how AI-powered coaching can help you grow your business?
Visit c21edge.com/careers or call 321.351.2121 to learn how CENTURY 21 Edge is transforming the way agents learn, grow, and succeed.

ABOUT CENTURY 21 EDGE

CENTURY 21 Edge, co-founded by Kevin Johnson and John Carpenter, is an award-winning real estate brokerage in Orlando, Florida, known for exceptional service and a commitment to education, diversity, and entrepreneurship. With a strong focus on agent success, the company offers advanced technology tools, robust lead generation, and extensive training and support, underlined by a consistent customer satisfaction record with a 99% service rating since 2019. As one of the fastest-growing CENTURY 21 offices in the state, CENTURY 21 Edge embodies the spirit of #MoveFearlessly, providing top-tier real estate services across major Florida regions. Learn more at C21Edge.com.

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