CENTURY 21 Edge

The Edge Blog · BoldTrail Tutorials · March 7, 2023 · 1 min read

How Smart Numbers Work

Welcome back to 'BoldTrail PRO 101', the go-to series for mastering BoldTrail PRO, curated by Kevin Johnson, CEO of CENTURY 21 Edge in Florida. We're committed to helping real estate agents defy mediocrity and deliver extraordinary…

How Smart Numbers Work

Welcome back to 'BoldTrail PRO 101', the go-to series for mastering BoldTrail PRO, curated by Kevin Johnson, CEO of CENTURY 21 Edge in Florida. We're committed to helping real estate agents defy mediocrity and deliver extraordinary experiences by making the most out of the BoldTrail PRO platform.

In this episode, we're decoding the 'Smart Number'. This VOIP (voice over IP) phone number, connected directly to your BoldTrail PRO database, is an incredible tool for managing and streamlining your communications. It knows your contacts, office numbers, and even who interacted with which contact last - but there's so much more to it!

Follow along as I explain the intricate workings of the Smart Number, its integration with the dialer system, and how it sends & receives texts to and from contacts. We'll dive into how it intelligently notifies you about new leads, forwards you texts from leads, and even handles custom text codes.

But we don't stop there - we also cover common issues that can occur, like why BoldTrail PRO cannot text itself, and provide solutions to circumvent them effectively.

Understanding the Smart Number is crucial to managing your communications seamlessly, maintaining a well-organized CRM, and optimizing your client interactions.

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